Duma Works is recruiting an Account Relationship Manager for one of our clients. The client provides a mobile-based sales management system
Responsibilities for the Relationship Manage Job
- Support our clients in adopting the sales automation software.
- Train sales agents and managers of new client companies.
- Understand how customers are using the system and report it to the internal team
- Follow-up with clients to ensure daily use and answer questions.
- Support other logistics (e.g., collecting fees and contract)
Relationship Manage Job Requirements
- University degree or equivalent
- At least 2-3 year of experience in customer service and/or sales
- Expertise in IT service is a plus
- Strong motivation to become a future business leader in this field
- Patient in challenging situations
- Social and open to work with multi-national team
Working conditions
- Working hour: 9:00-17:00
- Working day: Monday – Friday (NOTE: potentially to be started from 2-4 days per week)
- Annual vacations to be discussed
- Compensation to be discussed based on his/her capability and experience
Probation period
- Probation period will be 3-6 months
- Long-term employment decision to be made at the end of this period
- Trial period can be terminated to move to full time employment earlier than this period, if both of the parties found it is beneficial
- In case one of each party found the difficulty in continuing probation period, the party will notice the other party in one-week advance notice during the probation period.
How to Apply
Send your Cover Letter and detailed CV to apply@dumaworks.com marking the subject as “2674”, Your Full name & Phone number e.g. 2674 Barack Obama, +2547xxxxxxxx. If you don’t follow these instructions, your application will not go through.
Deadline for receiving applications: 28th February 2017
Send your application to : apply@dumaworks.com
Application deadline : February 24th 2017